1. Introduction
Artist Griffith Website
Effective Date: April 10, 2026
At Artist Griffith, we take pride in offering high-quality original artwork, prints, and merchandise. Please review our refund and return policy carefully before making a purchase.
2. All Sales Policy
Due to the unique and limited nature of artwork products, many sales are final unless otherwise stated below.
3. Eligible Returns
Returns may only be accepted if:
- The item arrives damaged;
- The wrong item was shipped;
- The product contains a manufacturing defect.
Claims must be submitted within 7 days of delivery.
4. Non-Refundable Items
The following items are non-refundable unless damaged or defective:
- Original artwork
- Signed limited-edition prints
- Custom commissions
- Personalized products
- Digital downloads
5. Damaged or Defective Items
If your item arrives damaged:
Please notify us within 48 hours of delivery and provide:
- Order number
- Clear photos of damaged item
- Photos of packaging
Email claims to:
artistgriffithgallery@gmail.com
6. Cancellations
Orders may be cancelled only within 24 hours of purchase, provided they have not already shipped or entered production.
Custom or commissioned work cannot be cancelled once production begins.
7. Refund Process
Approved refunds will be processed to the original payment method within 7–14 business days after inspection and approval.
Shipping fees are non-refundable unless the error was caused by Artist Griffith.
8. Return Shipping
Customers are responsible for return shipping costs unless:
- Incorrect item was sent;
- Product arrived damaged due to our error.
9. Exchanges
Exchanges are only offered for defective or damaged items when replacement stock is available.
10. Contact Information
For return/refund assistance contact:
Artist Griffith
Email: artistgriffithgallery@gmail.com
Website: www.artistgriffith.com